Keep safe with the latest support and information about COVID-19, created especially for the disabled community. Find online resources in a range of alternate formats or access national helplines.

Unite against COVID-19 website

You can find information on topics like face masks, international travel changes and vaccines at the Unite against COVID-19 external URL website. They offer accurate, official information in a range of alternate formats. 

Alternate formats available include:

Information for tāngata whaikaha Māori is also available on Karawhiua — Tāngata whaikaha external URL

Helplines and emergency services

Want to talk to someone?

  • Disability helpline: The COVID-19 disability helpline can provide assistance with vaccines, applying for face mask exemptions, advice on COVID-19 testing, and guidance with managing COVID-19 at home, including assistance if you have COVID and your support worker or carer is unavailable. Call them on 800 11 12 13. If you would prefer, you can text them on 8988.
  • Welfare phone line: The COVID-19 welfare phone line can help if you are self-isolating and need food or other essential items. Call them on 0800 512 337.
  • Emergency services: If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call. 

COVID-19 support for carers

If you are a carer for someone with a disability, please find information and advice on the Ministry of Health website: COVID-19: Family, whānau, and āiga carers external URL