Contact us
If you have questions, feedback or would like to make an OIA request, we welcome you to get in touch. You can contact our team in a variety of ways.
Postal address and national office
We use Reply Paid (Freepost) so you can write to us without a stamp.
Our postal address is:
Whaikaha - Ministry of Disabled People
Reply Paid: 262204
PO Box 1556
Wellington 6140
Our national office is:
Whaikaha - Ministry of Disabled People
Aurora Centre
56 The Terrace
Wellington 6011
Phone or text
Contact us by phone or text within New Zealand:
- Phone: 0800 566 601 (Monday to Friday 8:30am to 5:00pm)
- Text service (coming soon)
For general enquires and to subscribe to our newsletter: contact@whaikaha.govt.nz
For website feedback: feedback@whaikaha.govt.nz
NZ Relay service:
NZ Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.
They can contact us on your behalf during these times:
- Monday to Friday 7am to 6pm
- Saturday 8am to 1pm.
All NZ Relay calls are strictly private so your information is safe and secure.
Find out more about this service at the NZ Relay website
Make a complaint
If you'd like to make a complaint about disability support services, you can contact us by:
- Email: complaints@whaikaha.govt.nz
- Phone: 0800 373 664
Make an Official Information Act (OIA) request
If you would like to request government information (official information), please contact us by:
- Email: OIA_requests@whaikaha.govt.nz
- Postal address:
Whaikaha - Ministry of Disabled People
Reply No. 262204
PO Box 1556
Wellington
Find out more about Official Information Act requests
Media enquiries
If you're a media outlet and have a query about Whaikaha, please contact the Media team.
- Phone: 04 916 3496
- Email: media@whaikaha.govt.nz