Contact us

If you have questions, feedback or would like to make an OIA request, we welcome you to get in touch. You can contact our team in a variety of ways.


Postal address and national office

We use Reply Paid (Freepost) so you can write to us without a stamp.

Our postal address is:

Whaikaha - Ministry of Disabled People
Reply Paid: 262204
PO Box 1556
Wellington 6140

Our national office is:

Whaikaha - Ministry of Disabled People
Aurora Centre
56 The Terrace
Wellington 6011

Phone or text

Contact us by phone or text within New Zealand:

  • Phone: 0800 566 601 (Monday to Friday 8:30am to 5:00pm)
  • Text service (coming soon)


For general enquires and to subscribe to our newsletter:

For website feedback:


NZ Relay service:

NZ Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.

They can contact us on your behalf during these times:

  • Monday to Friday 7am to 6pm
  • Saturday 8am to 1pm.

All NZ Relay calls are strictly private so your information is safe and secure.

Find out more about this service at the NZ Relay website

Make a complaint

If you'd like to make a complaint about disability support services, you can contact us by:

Make an Official Information Act (OIA) request

If you would like to request government information (official information), please contact us by: 

Find out more about Official Information Act requests

Media enquiries 

If you're a media outlet and have a query about Whaikaha, please contact the Media team.